Privacy Policy
MediaCube360 ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit https://mediacube360.com/ or engage our services.
1. Information We Collect
- Personal Information: name, email address, phone number, company name, billing & shipping addresses, GSTIN (if provided), and any information you provide while requesting a quote, registering an account or communicating with us.
- Payment Information: transaction details needed to process payments. Payment card details are processed by our third-party payment gateway and are not stored on our systems.
- Technical & Usage Data: IP address, browser type, device information, pages visited, referral sources and analytics data.
2. How We Use Your Information
- To provide, operate and maintain our Services.
- To process payments, invoices and refunds.
- To communicate about project status, support, offers and updates (with opt-out where required).
- To detect, prevent and respond to fraud or security issues.
3. Legal Basis for Processing
Where applicable, our legal basis for processing your personal data includes your consent, contractual necessity (to perform the SOW), and compliance with legal obligations.
4. Data Sharing & Disclosure
We do not sell personal data. We may share personal information with:
- Payment processors and financial institutions for billing and refunds.
- Hosting and infrastructure providers to store and deliver websites and applications.
- Law enforcement or regulatory authorities when required by law.
5. Data Retention
We retain personal data as long as necessary to fulfil contractual obligations, comply with legal requirements or to resolve disputes. Typically invoices and billing records are retained for at least 7 years to comply with accounting laws.
6. Data Security
We implement industry-standard administrative, technical and physical safeguards to protect your personal information. However, no online system can be 100% secure — use strong passwords and keep credentials confidential.
7. Your Rights
- Right to access — request a copy of your personal information.
- Right to rectification — correct inaccurate or incomplete data.
- Right to erasure — request deletion where legal grounds permit.
- Right to object or restrict processing — where applicable under law.